Privacy.
This Privacy Policy describes how tripplem ("we", "us", "our") collects, uses, and shares personal information when you visit weartripplem.com, place an order, or otherwise interact with us. By using the site you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, information collected automatically, and information from third parties:
Directly from you: name, shipping and billing address, email address, phone number, and payment details when you create an account, place an order, subscribe to the newsletter, or contact us.
Automatically: device information, browser type, IP address, referring URLs, pages viewed, and interactions with the site, collected through cookies and similar technologies.
From third parties: order and payment information from our payment processors, and delivery status from our shipping carriers.
How We Use Your Information
We use personal information to fulfil orders, process payments, arrange shipping, respond to customer service requests, send transactional emails, send marketing communications (only where you have opted in), prevent fraud, improve the site, and comply with legal obligations.
Cookies & Tracking
We use cookies and similar technologies to keep your cart and session active, remember preferences, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect site functionality.
Third-Party Sharing
We share personal information only with service providers who help us operate the business, including:
Shopify — e-commerce platform, checkout, and payment processing. Shipping carriers — to deliver your order. Email service providers — to send transactional and marketing emails. Analytics providers — to understand site usage.
We do not sell your personal information. We may disclose information where required by law, to enforce our terms, or to protect the rights, property, or safety of tripplem, our customers, or others.
Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for the period required by applicable tax and accounting law.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, email weartripplem@gmail.com.
Security
We take reasonable technical and organisational measures to protect personal information. Payments are processed through PCI-compliant, encrypted infrastructure. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
Children
The site is not intended for children under 16. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with a revised effective date.
Contact
Privacy questions: weartripplem@gmail.com.